It has come to our attention that a number of Facebook and Instagram pages are impersonating Thermomix® Malaysia with fraudulent offers of the Thermomix® at RM89 offered on their website.
We wish to clarify that these fake pages with scam offers are not affiliated with Thermomix Malaysia in any way, and dubious advertisements claiming to offer Thermomix at a discount are not run by Thermomix Malaysia.
Please do not interact with these scam Facebook pages or suspicious advertisements, nor join the groups they are peddling. Never click any suspicious links. If the offer is too good to be true, it is definitely a scam.
To report a Facebook page for impersonation:
To ensure you are looking at a genuine offer by Thermomix® Malaysia, always check the web page address to confirm that the URL begins with https://thermomix.com.my/
Should you come across fake Facebook advertisements or suspicious Facebook pages impersonating Thermomix® Malaysia, please take the following steps.
First, please tap or click the ellipsis (…) symbol on the top right of the ad or Page, then choose the exclamation point symbol that states ‘Find support or report’.
Then, the pop up window will state: “Find support or report Page: Help us understand what’s happening.”
Here, choose the “Pretending to be something” option, then choose “A business”.
When the new pop up window asks “Which business is this profile pretending to be?”, type in Thermomix® Malaysia’s official Facebook Page URL https://www.facebook.com/ThermomixMalaysia select the correct Thermomix® Malaysia from the drop down tab, and Send your report.
This will alert Meta of scammers impersonating Thermomix® Malaysia’s official online presence on its social media platforms, and help prevent unknowing customers from falling prey to these scam offers.